Touch Call Recording Service provides the breadth and capabilities you need. As well as enabling the recording of over 35 different communications channels, Touch Call Recording Service also provides secure, encrypted storage and easy access to all calls and other electronic data through an intuitive portal to help quickly provide documentation, KPI analytics, and proof of compliance, as well as improved employee development and enhanced customer dialogue.
The Touch service benefits a range of industries, including banks and financial institutions, customer care centres, security companies, outbound call centres, emergency services, telecoms operators, and many others.
Touch ensures compliance with:
“Danske Bank uses Touch Call Recording to ensure compliance recording for all our mobile users. We have been a customer since spring 2012 and are very pleased with the service & support, and that the solution meets our strict safety requirements. We recommend Touch as a provider of call recording.”
Geir Øien, Business Management IT