Call recording solutions for telecoms operators

Network-centric call recording solutions
for telecoms operators

touch recording
  • telenor
  • AT & T
  • Alcatel Lucent
  • Cisco
  • icenet
  • Mitel
  • Unify
  • 3CX
  • Telavox
  • Skype for business
  • Telefonica O2
  • Bloomberg
  • Avaya
  • Puzzel
  • Phonero
  • Wave
  • Genesys
  • Reuters

Network-centric Call Recording Services

Touch Call Recording Service is a complete network call-recording solution for telecoms service providers that enables them to offer a complete, hosted call recording service to their clients and customers, irrespective of the infrastructure and devices connected.

  • Record in network

    Touch Call Recording Service records calls directly within mobile and fixed networks, and transfers them to our storage facility via secure connections. Data is encrypted, replicated, and mirrored to our secure disaster recovery site

  • A trusted partner

    All recordings are easily accessible from our easy-to-use web interface, which offers advanced search capabilities. Touch is a certified partner with a growing number of telecoms service providers, including:

    • Telenor
    • Telefonica O2
    • AT&T
    • Phonero
    • ICE
    • Telavox
    • iQela Business Mobile
  • Compliant and secure

    We have a strong heritage of working with specific vertical industries, and our call recording service is compliant with all existing legal, statutory and industry requirements.

    Our network-centric call recording solutions for telecoms service providers allows them to offer rich, seamless call recording services to their customers, across a wide range of industries and use cases, helping them to meet industry standards and organisational goals.

  • Danske Bank logo

    “Danske Bank uses Touch Call Recording to ensure compliance recording for all our mobile users. We have been a customer since spring 2012 and are very pleased with the service & support, and that the solution meets our strict safety requirements. We recommend Touch as a provider of call recording.”

    Geir Øien, Business Management IT

The Touch Approach

cloud based

Recording as a Service

Delivered from the cloud, a simple path to meet compliance and regulatory goals



Encrypted, secure data storage. Helping you to meet you compliance requirements



Comprehensive, powerful and capable, helping you to meet business challenges

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