MiFID II compliant call recording solutions

MiFID II Compliant Call Recording
for the Financial Services Industry

touch recording
  • telenor
  • AT & T
  • Alcatel Lucent
  • Cisco
  • icenet
  • Mitel
  • Unify
  • 3CX
  • Telavox
  • Skype for business
  • Telefonica O2
  • Bloomberg
  • Avaya
  • Puzzel
  • Phonero
  • Wave
  • Genesys
  • Reuters

MiFID II Compliant Call Recording Services

Touch Call Recording Service ensures compliance with local, national and international legal and statutory requirements, as well as specific industry standards and regulations, particularly those covered by regulatory bodies, such as the Financial Conduct Authority (FCA), Finanstilsynet, the Danish FSA, and many others.

  • Experts in MiFID regulations

    We have years of experience supporting MiFID, and our mature services also support MiFID II regulations, helping companies meet new compliance requirements.

  • Optimised for finance

    Touch Call Recording Service is optimised for the requirements of banks, financial advisors, stockbrokers, traders, hedge funds, and insurance companies, offering MiFID II compliant call recording services. Our solution supports current and new EU rules such as:

    • MiFID II (including MiFID)
    • General Data Protection Regulation (GDPR)

  • Audit trails and historical data

    Our solutions provide historical data for a range of requirements, including dispute resolution, audit trails, Serious Fraud Office inspections, documentation, monitoring and notifications, providing security, protection and reassurance for your operations.

    Touch Call Recording Service allow you to focus on growing your business, safe in the knowledge that recorded calls meet all existing legal, industry and statutory requirements.

  • Danske Bank logo

    “Danske Bank uses Touch Call Recording to ensure compliance recording for all our mobile users. We have been a customer since spring 2012 and are very pleased with the service & support, and that the solution meets our strict safety requirements. We recommend Touch as a provider of call recording.”

    Geir Øien, Business Management IT

The Touch Approach

cloud based

Recording as a Service

Delivered from the cloud, a simple path to meet compliance and regulatory goals



Encrypted, secure data storage. Helping you to meet you compliance requirements



Comprehensive, powerful and capable, helping you to meet business challenges

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  • The Mobile Path to MiFID II Compliance

    The new legislation will have a huge impact on financial services firms, with many legacy systems and platforms, implemented to meet the original MiFID rules, unfit for purpose, or requiring a substantial upgrade...

    The Mobile Path to MiFID II Compliance
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