Mission criticalCall recording solutions

Call Recording for Public and
Private Sector Emergency Services

touch recording
for…
  • telenor
  • AT & T
  • Alcatel Lucent
  • Cisco
  • icenet
  • Mitel
  • Unify
  • 3CX
  • Telavox
  • Skype for business
  • Telefonica O2
  • Bloomberg
  • Avaya
  • Puzzel
  • Phonero
  • Wave
  • Genesys
  • Reuters

Call Recording for Emergency Services

Touch provides mission-critical, multi-channel call recording solutions for public and private sector emergency services. Our single solution overcomes complex infrastructure issues, bringing together multiple channels, such as radio and telecoms, in a seamless and effortless manner.

  • Call Recording as a Service

    Touch Call Recording is a service meaning that emergency services can rely on a robust, secure solution for logging and recording of all calls. Our solution meets TETRA and other upcoming European standards for private and secure communications.

  • Historical data and audit trails

    Touch Call Recording provides long-term historical data and audit trails. Recorded calls and data communications are easily accessible via a simple-to-use web interface with advanced search and retrieval capabilities

  • Securely encrypted

    All stored data is encrypted via a two-stage model that complies with ETSI TR 102 661 – AES256 encryption applies unique keys for each file, which is then further encrypted with RSA2048 – and then replicated to a second site for disaster recovery purposes, offering peace of mind for public and private emergency services.

  • Danske Bank logo

    “Danske Bank uses Touch Call Recording to ensure compliance recording for all our mobile users. We have been a customer since spring 2012 and are very pleased with the service & support, and that the solution meets our strict safety requirements. We recommend Touch as a provider of call recording.”

    Geir Øien, Business Management IT

The Touch Approach

cloud based

Recording as a Service

Delivered from the cloud, a simple path to meet compliance and regulatory goals

secure

Secure

Encrypted, secure data storage. Helping you to meet you compliance requirements

powerful

Powerful

Comprehensive, powerful and capable, helping you to meet business challenges

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