Mission criticalCall recording solutions

Call Recording for Public and
Private Sector Emergency Services

touch recording
  • telenor
  • AT & T
  • Alcatel Lucent
  • Cisco
  • icenet
  • Mitel
  • Unify
  • 3CX
  • Telavox
  • Skype for business
  • Telefonica O2
  • Bloomberg
  • Avaya
  • Puzzel
  • Phonero
  • Wave
  • Genesys
  • Reuters

Call Recording for Emergency Services

Touch provides mission-critical, multi-channel call recording solutions for public and private sector emergency services. Our single solution overcomes complex infrastructure issues, bringing together multiple channels, such as radio and telecoms, in a seamless and effortless manner.

  • Call Recording as a Service

    Touch Call Recording is a service meaning that emergency services can rely on a robust, secure solution for logging and recording of all calls. Our solution meets TETRA and other upcoming European standards for private and secure communications.

  • Historical data and audit trails

    Touch Call Recording provides long-term historical data and audit trails. Recorded calls and data communications are easily accessible via a simple-to-use web interface with advanced search and retrieval capabilities

  • Securely encrypted

    All stored data is encrypted via a two-stage model that complies with ETSI TR 102 661 – AES256 encryption applies unique keys for each file, which is then further encrypted with RSA2048 – and then replicated to a second site for disaster recovery purposes, offering peace of mind for public and private emergency services.

  • Danske Bank logo

    “Danske Bank uses Touch Call Recording to ensure compliance recording for all our mobile users. We have been a customer since spring 2012 and are very pleased with the service & support, and that the solution meets our strict safety requirements. We recommend Touch as a provider of call recording.”

    Geir Øien, Business Management IT

The Touch Approach

cloud based

Recording as a Service

Delivered from the cloud, a simple path to meet compliance and regulatory goals



Encrypted, secure data storage. Helping you to meet you compliance requirements



Comprehensive, powerful and capable, helping you to meet business challenges

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