Touch services enable companies to meet a wide range of requirements, including compliance (MiFID, MiFID II, GDPR, and more), documentation, dispute resolution, quality assurance, risk management, audit trails, training, and much more.
We help our customers boost productivity, add value to their communications, unlock rich insights into performance, and deliver improved customer service.
All recorded and stored data is fully protected, through advanced encryption, and with redundancy and disaster recovery ensured through mirroring at multiple sites. We have been storing customers’ data securely and reliably for over a decade.
Data is encrypted according to ETSI TR 102 661, while an easy-to-use web-interface offers advanced search and retrieval capabilities, including hierarchical-based protection that enables restricted access and permission levels. Trust Touch to keep your data secure.
“Danske Bank uses Touch Call Recording to ensure compliance recording for all our mobile users. We have been a customer since spring 2012 and are very pleased with the service & support, and that the solution meets our strict safety requirements. We recommend Touch as a provider of call recording.”
Geir Øien, Business Management IT
Delivered from the cloud, a simple path to meet compliance and regulatory goals
Encrypted, secure data storage. Helping you to meet you compliance requirements
Comprehensive, powerful and capable, helping you to meet business challenges