Call Recording Service

Touch is a leading service provider for the recording of communications systems. Our service supports all manner of communication systems, including landlines, PABXs, mobile phones and Skype for Business. Touch Call Recording meets the most stringent requirements for secure storage of sensitive data.

System and
operator independent

We can record your fixed line telephone, mobile telephone, Skype for Business, SMS/MMS or chat. The service we offer is independent of the communication system and telecommunications operators you use.

One common compliance tool

Through our service any aspect of your businesses communication can be recorded and stored securely. The recorded information is then made available to you through a single web portal.


Our support team is committed to helping you every step of the way. Aiding your business with quick set up to begin recording, as well as ensuring proper follow-ups throughout the service lifecycle.

Conforms to legal requirements

Our service complies with stringent requirements of European Personal Data Act and MIFID directive.

Secure Call Recording made easy

Touch Call Recording is a complete service, which includes everything your business needs of call recording.

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Touch Call Recording has been approved by the major banks in Scandinavia, and supports Norwegian and European legislation. All data is encrypted by a two-stage model that complies with ETSI TR 102 661. The service is certified for “Information Security Management System” ISO / IEC 27001: 2005 by DNV GI Business Assurance Norway AS (Den Norske Veritas). The team developing the service have had a major focus on privacy for employees and customers (Personal Data Act). Touch Call Recording is used by over 100 companies within the area of insurance, banking and finance. Touch is the market leader for recordings of telephone calls in Norway. The service is easy to use and requires no major changes in the infrastructure of your company. Touch ensures that the establishment of service is effortless. Both small, medium and large companies can use the service for Call Recording. The service supports all landlines, PBXs, mobile phones, SMS / MMS, Skype for Business and chat, regardless of which operator or provider your business use.

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Client testimonials:

  • Danske Bank uses Touch Call Recording to ensure compliance recording for all our mobile users. We have been a customer since spring 2012 and is very pleased with the service & support, and that the solution meets our strict safety requirements. We recommend Touch as a provider of call recording.
    Geir Øien, Business Management IT